History

2016-Present

My work at Goldman Sachs has been primarily as a design leader and mananager. However, I have acted in the role of Principal UX Designer on several projects.

OneGS IDP
2023
Primary author of a comprehensive multi-factor authention UX solution for all external GS clients, ensuring seamless, secure authentication to client applications and services. 

 

Mosaic Platform
2022
Establishment of an administration interface for the creation and permission management of new instances of this cash liquidity trading application.

 

GS Vendor Onboarding
2020
Internal application for management of 3rd party application integration into the GS environment.

 

2019
Research and design for a 50+ dashboard application with 260+ individual data components and 900+ user-created custom dashboards.

 

GS R&D Cryptocurrency Portal
2018
Design for a portal aimed at cryptocurrency custody and portfolio management.

 

GS Merchant Banking Deal Tracker
2017
A workflow and data input application for deal teams within the Merchant Banking Division.

 

2017
An application designed to systematically resolve data breaks in big data machine learning applications across the firm.

 

GS Client Onboarding
2016
A firmwide client onboarding application allowing data input, reconciliation, evidencing, and relationship visualization.

 

GS Workplace Experience Research
2016
Research into GS employee digital workplace experiences aimed at providing recommendations for enhancement within a highly regulated and secure environment.

2014-2016

Managing a large team across multiple locations, my role was primarily to devlop and maintain an understanding of the strategic goals of senior leadership, and provide design direction to drive the projects that progressed these goals.  

An outdoor, large scale touch screen experience located outside a flagship store, designed to capitalize on the Alex & Ani brand to drive brand awareness, and provide a uniquely personal, sharable user experience.

 

A redesign of the corporate face of eBay including the careers section. Shining light on the many facets of this iconic Silicon Valley company, this redesign includes an articulation of the branded house portfolio of companies overseen by eBay, and cohesively & responsively articulating the brand statement during a transitional period for the company.

 

Product design focused UX for the CMP platform, synthesizing strategy, data, and audience insights to produce highly sophisticated digital marketing campaigns. A complex, international development effort, merging codebases and disparate design systems and paterns.

2012-2014

Balancing in-house designers and agency partners, my role at OppenheimerFunds was a hands-on hybrid individual contributor and management role, personally guiding and extending an existing digital footprint while developing the next phase in Investor & Advisor digital experiences.

A responsive, mobile focused re-imagining of the Investor experience achieved in partnership with Method.

An innovative, industry leading financial advisor-facing website encompassing complex fund detail data, a financial advisor content, message board community, and transactional capabilities. Achieved in partnership with Razorfish.

A comprehensive rebranding of all OppenheimerFunds digital properties.

User Experience oversight of the leading iPad application for financial advisors.

The launch of the first OppenheimerFunds blog; a platform for company thought leaders to publish timely, relevant articles for the financial advisor audience.

A complete redesign and launch of the company intranet.

2011-2012

My role at CC was primarily an individual contributor role, while managing a small team.

Authored the UX for The Indecision iPad app, which brought satirical election and political video content and co-viewing experiences to the iPad.

 

The Indecision site features blog and video content that parodies developments leading up to the 2012 election.

 

The Daily Show iPad app brings content from the last 2 weeks of show activity to the iPad.

 

A rethinking of the popular Daily Show timeline functionality that allows users to browse and search video clip content by date and subject matter.

 

An expansion of site functionality to allow date-specific queries of the show's multi-year, exhaustive video and text-based content.

2010-2011

My role at Medscape was very hands-on, additionally I led a small team of in-house individual contributors.

A reimagining of the crucial sign up process for medical professionals.

 

A comprehensive redesign of the site including the rendering of the mobile site.

 

A redesign of the lost username/password functionality for site and mobile.

 

The design of content focused, online specialty medical education programs.

 

Two major releases of the popular medscape medical iPhone application including substantial redesign of navigation, search and clinical monograph page structures optimized for mobile devices. 

 

Navigation and content template enhances to the 2.0 release of the Medscape Android application.

 

The inaugrual release of the Medscape iPad application.

 

2003-2010

My role at Micros was an expansive mixture of hands-on project work, management of a mid-sized team, and business development. 

A redesign of the Children's Place checkout to accomodate multiple payment methods for customers.

 

A complete rethinking of the Saks Fifth Avenue checkout process, including a single screen design, and comprehensive usability testing.

 

A generative usability testing study for Bare Necessities.

 

An extensive redesign of a complex content site for high-end camera users, including user research with photography enthusiasts.

 

A complete redesign of the Canon online store.

 

Full redesign of the Ann Taylor e-commerce site.

 

Taxonomy definition and site architecture for a redesign of the Bally Fitness site.

 

A redesign of the Kraft foods Gevalia site, including the complex account managerment section for managing subscription-based coffee shipments.

 

A user research study for McKesson, a distributor of medical products.

 

As part of a full scale redesign of WetSeal.com, I led the user experience design for the Wet Seal Outfitter and community. An innovative merchandising and proto-social media engine, it allowed teen girls to create outfits online, share them with friends, and /or with the whole community. The virtual runway provided the opportunity for other community members to give a thumbs up or thumbs down. Outfits were fully priced and one click to add to cart.

 

The creation of a platform for multiple niche e-commerce sites.

 

A redesign of the site, including a challenging, store-pickup checkout implementation.

 

This project involved creating design solutions for usability issues raised by customers on their website.

 

A new site launch for the Circuit City competitor to Geek Squad, named "Firedog." A multi-agency collaboration, I travelled to Virginia for the kickoff & requirements gathering and designed a site that exposed customers to the business offerings and customer proposition, defined the existence of at-launch specific services and established the brand.

 

Backward engineering of an existing content management system that led to enhancements and user documentation. I travelled to Chicago to train the Collections Etc. staff.

 

A checkout redesign for the Levenger company.

 

This redesign of a flooring products site changed the process of selecting items to a choice of aesthetics, and helped demystify the process of selecting flooring products.

 

UI Specifications for a medical supplier's website.

 

This project was the first e-commerce site for Nautica.

 

A promotional, interactive application to help potential customers understand which credit card best met their needs.

 

Usability testing and ongoing design recommendations and specifications for the Gevalia customer account management section of the site.

 

A comprehensive redesign of Prevention, a content site based on the healthy living magazine.

 

Tassimo is a single use pod coffee system launched by Kraft. This site allowed customers to re-order coffee pods and recieve recurring shipments based on their individual needs.

 

This project was a complete redesign of the godiva.com e-commerce site.

 

Enhancements to the Waterford crystal e-commerce site.

 

This project was the design of a sweepstakes microsite for Graco.

 

Discovery, research and UX site specifications for the Graco e-commerce site CMS.

2002-2003

At Organic I was a UX Designer individual contributor.

This was the inaugrual launch of the first pay-as-you-go mobile phone service in the United States, including the sign up process and account management system.

 

The inaugrual launch of a complete fashion site for kids.

 

In the summer of 2003 Tommy Hilfiger wanted to create a way for beachgoers at Jones Beach in Long Island NY to have their photo taken and view the photo when they got home. In collabration with key stakeholders, I defined a solution that allowed customers to have their photograph taken and retrieve it later online as part of a sweepstakes competition.

 

A redesign of the site for child tuition site, eSylvan. This project especially focused on messaging to the parents of potential students and explained the various options for study.

 

This project was a Flash demonstration of the online banking capabilities of ABN Amro banks.

 

This project was a promotional site for Shakira that incorporated a sweepstakes competition.

 

This was a complete redesign of the fitness content site for Reebok.

 

A compehensive international branding and e-commece redesign for the reebok.com site. Innovative at the time, it employed XML driven Flash.

 

This project was the creation of specifications for a custom made CMS for the global Reebok product owners that allowed them to create global instances of the site and make language and product adjustments for their market.

 

This project entailed redesigning aspects of the mortgage backed securities portions of the Fannie Mae site.

2001-2002

As an on-site consultant for the PANYNJ, my role was Project Manager and Information Architect.

For this project I gathered requirements and specified UI for an application that articulated the capabilities of a large-scale project management system.

 

For this project I made incremental changes to user interfaces of a custom database based on rolling feedback from users of the application.

 

The PANYNJ owned a huge catalog of photographs of the NY/NJ area that was managed via a card catalog system. This project involved designing an electronic content management system to replace the manual process of locating photographs. Sadly, all photographs were lost in the 9/11 attacks on the World Trade Center in 2001.

 

2000-2001

In my first full-time professional role, I was an individual contributor acting as an Information Architect.

As part of a complete redesign of the Ziff Davis publishing platform, I redesigned the eWeek magazine site.

For this project I contributed wireframes within a team of IAs for the creation of a new system of purchasing legal forms from the web.

As part of the inaugrual launch of Saks Fifth Avenue online, I contributed a collection of task flows.